Accessibility

Having fun is a fundamental right, therefore Etnaland’s commitment is to make it accessible to everyone.

This guide provides an overview of the specially adapted services and facilities available to special guests.

Personalized maps have been created for visitors with disabilities so that they can easily identify which attractions they can access based on their specific needs.

Rates

Free tickets

Guests <1.40mt with disability card – following the Italian low art.3 comma 3 - (EU Disability Card not accepted).

€18

(same price for Acquapark and Themepark daily and night).

• Guests > 1.40mt with disability card – following the Italian low art.3 comma 3.
• Carers of those with disability card – following the Italian low art.3 comma 3
• Guest over 65 years old with ID document
• Pregnant condition with suitable certificate

These tickets are purchasable showing the suitable certificate at Cash 13

Attractions

Fun is a priority, but everyone's safety is even more important, especially for those with greater difficulties and this is why limitations are imposed for some attractions.

The individual attraction’s limitations are linked to the technical specifications, the manufacture’s safety standards and the park evacuation plan.

We suggest consulting our staff for a more detailed discussion and to assess the procedures based on your specific needs and personal capabilities.

To whom it may concern there are bracelets which allows visitors with disabilities and their carers priority access to the attractions.

Download maps

Bracelet colour legend

Carer

To ensure compliance with the rules and safety limitations, it is essential for the carer to provide a continuous and adequate assistance to disabled people.

The staff is not authorized to lift people and/or objects; therefore, the companion must provide complete assistance during access and exit from the ride and in case of emergency. In any case Etnaland staff is at your disposal.

Services